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Erin Mayhood / Profile

User Experience Librarian and Head, Music Library | Faculty

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Erin Mayhood heads the Music Library and the User Experience Team at the University of Virginia Library. As Head of the Music Library, she directs operations, supervises staff, develops collections and access to information resources, and provides reference service and user education.  As one of the principal investigators for the three year “Digital Music Notation Model” grant funded by the DFG/NEH Bilateral Digital Humanities Program: Enriching Digital Collections, she manages a Council  producing the predominant academic encoding standard for music notation. As leader of the Library’s first-ever User Experience Team, she has developed a user-centered design process that champions a collaborative, data-driven approach to service planning and development. She works closely with a large development staff and coordinates and/or conducts all necessary assessment to inform user-centered design activities including user profiles, user interface requirements, task analysis, cognitive walkthroughs, focus groups, and usability testing.


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